To resolve this issue, please contact Box Product Support so we can help you determine the cause of this error and free up the affected email address. Please create a case with the email address of the existing account and the email address you are trying to add.
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Please release the affected email address.
The affected email address is:
<personal information-redacted>
Thank you for your cooperation.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.