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Hi, I am trying to add an email address to my account, but I am getting an error message that says "There was an error while trying to add NewEmail@email to your account." Thank you for your assistance.

Hi Ali,


Welcome to Box Community and happy to assist! 


As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 


At this rate, please get in touch with your internal helpdesk team for assistance. 


Thanks for posting!


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