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Question

There was an error getting the shared link for this item

  • May 27, 2025
  • 1 reply
  • 29 views

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I am trying to share a folder in box with multiple external recipients.  I was able to easily share with the first email.  I have tried this multiple ways and multiple times.   I am getting an error when attempting to share with more emails.

There was a problem while completing your request.  Please try again

There was an error getting the shared link for this item.  

Any help would be great. 

1 reply

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Hi there, 

Welcome to Box Community! 

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!