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Question

There was a problem while completing your request. Please try again.

  • May 23, 2025
  • 1 reply
  • 44 views

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Massively struggling trying to share a document with a group of users. currently only sharing with 25 and need to invite another 30 approx. Every time i try to add somebody i just get this message: 'There was a problem while completing your request. Please try again.' 

Can a box support visor please look into this? Thanks  

1 reply

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Hi Tamlyn, 

Welcome to Box Community and glad to help! 

Here's our recommended troubleshooting steps for your invitation error. 

Hope it works!