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Hope someone can help. 


1. There was a problem completing your request. Pleases try again -->This has been happening over one week.  It has happened when deleting a folder or file. 


2. We’re sorry, the preview didn’t load. Please refresh the page -->This has been happening over one week as well.  It has happened when reviewing a file. (file still can be uploaded) 


Can someone please help?  Thank you!

Hi Jessi, 


Welcome to Box Community and glad to help! 


Please follow the troubleshooting steps below to address your errors. 


Hope it helps! 


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