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There was a problem completing your request. Pleases try again

  • May 23, 2025
  • 2 replies
  • 136 views

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Hope someone can help.  This has been happening intermittently over the last week.  It has happened when creating a folder.  Deleting a folder.  trying to move a folder or file.  Can someone please help?  Thank you!

2 replies

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Hi Eric, 

Welcome to Box Community and glad to assist! 

To help address the issue, can you try these:

Hope it works! 


  • New Member
  • July 28, 2026

Hi Eric, 

I have the same problem: I cannot edit any files locally. Did all the steps above and also did a call for 90 minutes with our IT provider. They cannot fix it either. Can you might help?