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Question

There was a problem changing your password.

  • May 27, 2025
  • 1 reply
  • 8 views

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No matter what Google account I log in with it always creates an account with no password and when I try to go create a password under "Account Settings" I get the message "There was a problem changing your password." which is a completely useless error message...

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Chris,

Welcome to the Box Community!

Please reset your Box password here: https://account.box.com/login/reset?redirect_url=%2F 

Let me know how it goes and thanks for posting!

Best,
Ann