There is no unsubscribe link in your emails

Hi William,

Welcome to the Box Community!

I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe request and have forwarded your preference choice to privacy@box.com. Please check your email to look for a correspondence and any additional action required.

Should you have any questions, please don’t hesitate to email privacy@box.com.

Sincerely,

That's helpful, but shouldn't every email you send include an unsubscribe link? I haven't used the service in several years and don't require these kinds of updates. Thanks!

Hi William, 

We apologize for all the inconvenience.

I went ahead and submitted a ticket on your behalf for your request.  Kindly check your email for details and updates.  

Regards,