Skip to main content

I emptied almost all of my files including the trash, but the storage indicated that there is no free space.  I ask to fix this problem. Thank you.

Hi Andrew,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


Thank you! I hope you will fix this error in code as fast as possible because I see that many users have the same problems.


Hi! Unfortunately, the counter of the free space still doesn't work correctly. So, impossible to use this service fully:( Please run your magic script for free space again.


Reply