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There is a zip file in the folder, but it does not appear in the search results when other users search for it.

  • May 23, 2025
  • 1 reply
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There is a zip file in the folder, but it does not appear in the search results when other users search for it.

 

You can visually confirm that there is a zip file in the folder, but it is not displayed in the search results.

In particular, files uploaded during the day (files older than 10 minutes)

Files that have been uploaded for a few days may not appear in search results.

Almost the same thing happens every month from Monday to Thursday during the week.

 

I would like to know if it can take 1-3 days after uploading for it to appear in search results.

I would also like to know how the search results are displayed during the day.

・Recommended file size

・How to name files

    1 reply

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    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 

    Thanks for posting! 

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