Hi,
We forgot to update the payment system. There is a problem every time we want to make a payment. I did the steps in the articles, but the payment is not happening.
Since we are not logged in from the admin account, we created another account.
What kind of way should we follow in order to be able to pay?
Hi Gokhan,
Welcome to the Box Community!
This would be something our Billing team can help you with and I see you already have an active ticket regarding your payment issue.
You ticket has been updated and an associate from billing has replied to your concern. Kindly check your email for updates and details.
Thanks for reaching out and let us know how else we can help!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
