Skip to main content
Question

The 'sub' specified is invalid.'

  • Nov 4, 2025 4:15 PM UTC
  • 1 reply
  • 98 views
  • Translate All

I having an issue connecting 

Box.V2.Exceptions.BoxAPIException: 'The API returned an error [BadRequest | .0cbc72c974e03a4b44c5383f077160b8] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.'

1 reply

  • Jill
  • Community Manager
  • Nov 4, 2025 8:07 PM UTC

Hi ​@Grrr,

 

Welcome to Box Community and glad to help!

It seems that we would be needing more information regarding your error. I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

 

Thanks for posting!

Translate
    Terms of ServiceAccessibility statement