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Question

The 'sub' specified is invalid.'

  • November 4, 2025
  • 1 reply
  • 5 views
G

I having an issue connecting 

Box.V2.Exceptions.BoxAPIException: 'The API returned an error [BadRequest | .0cbc72c974e03a4b44c5383f077160b8] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.'

1 reply

J
  • Jill
  • Community Manager
  • 25 replies
  • November 4, 2025

Hi ​@Grrr,

 

Welcome to Box Community and glad to help!

It seems that we would be needing more information regarding your error. I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

 

Thanks for posting!


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