10.0 GB of storage space is being used even after deleting unnecessary files in the folders managed by this account and clearing the Recycle Bin.
Could you please take measures so that the storage space is displayed correctly?
Question
The storage value used is incorrect.
Hi Fuji,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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