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The share link can only be shared with invited people

  • October 9, 2026
  • 3 replies
  • 21 views

I am currently using the 14-day trial of the Business plan.

I am trying to test the shared link functionality, but under the folder's "Share" settings, the only available option is "Invited people only." However, the "Content & Sharing" settings in the Enterprise settings of the Admin Console are configured to allow access for everyone.

Are there restrictions on available features because I am on the "Business plan" or because it is a "trial"?

 

Best answer by ぐっち

There was an error in my account settings.

I corrected it, and the issue has been resolved.

3 replies

  • ぐっち
  • Author
  • New Participant
  • Answer
  • October 9, 2026

There was an error in my account settings.

I corrected it, and the issue has been resolved.

Rona Box
  • Rona Box
  • Community Manager
  • October 9, 2026

Hi ​@ぐっち, welcome to Box Community! We’re glad to hear that you’ve resolved your shared links access type. 

If you have additional questions, feel free to reply to this thread. 

 

Thanks for posting!

  • Equinox
  • New Participant
  • October 9, 2026

Hi, I’m having the same issue with it saying ‘Invited people only’ within the share link. However all of my settings seem correct.

What was your error that you resolved? Wondering if it is the same for me. 

 

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