Question

The Quantity of used strage is wrong!!

We used approximately only 42.5GB.

All user had utterly deleted files in the trash box.

However, the quantity of my used storage is 99.9GB.

It is wrong.

Please correct this problem.

Hi Suda,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Rona san

Thanks for the great fix!

I confirmed that the amount used was appropriate.

I would like to thank you on behalf of all members.

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