The Quantity of used strage is wrong!!

Question

We used approximately only 42.5GB.
All user had utterly deleted files in the trash box.
However, the quantity of my used storage is 99.9GB.
It is wrong.
Please correct this problem.

community-manager · Answer

Hi Suda,Welcome to Box Community and glad to help!Great news! I went ahead and fixed your storage count. To verify this, log in tobox.com> Account Settings> Storage Used.In the future, if you experience incorrect storage, please let us know in this forum.Thanks for posting!

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded