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Question

The Quantity of used strage is wrong!!

  • May 23, 2025
  • 2 replies
  • 82 views
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We used approximately only 42.5GB.

Abgx01HFZPF4Q8VG5WR4T2JKEE9QTP.pngkyu01HFZPEPV62KFXX12DQVN7XD93.pngll user had utterly deleted files in the trash box.

However, the quantity of my used storage is 99.9GB.

It is wrong.

Please correct this problem.

    2 replies

    Forum|alt.badge.img

    Hi Suda, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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    Rona san

    Thanks for the great fix!

    I confirmed that the amount used was appropriate.

    I would like to thank you on behalf of all members.

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