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I used approximately only 2.3GB.


I had utterly deleted files in the trash box.


However, the quantity of my used storage is 4.5GB.


It is wrong.


Please correct this problem.

Hi there, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting!


thanks!!


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