Skip to main content
Question

The problem repeats itself. Total storage incorrect.

  • May 23, 2025
  • 2 replies
  • 24 views
C
Forum|alt.badge.img

The total amount of storage used in my account is not correct, please update my storage settings.
I have no items in the trash.

    2 replies

    C
    Forum|alt.badge.img

    Hi Manuel, 

    Welcome to Box Community and happy to help! 

    We're glad you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

    Hope it helps! 

    C
    Forum|alt.badge.img

    Thank you very much Rona.
    All correct.

    Terms of ServiceAccessibility statement