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Question

The plan cannot be upgraded and an error occurs.

  • May 22, 2025
  • 4 replies
  • 35 views

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Please help me as I am unable to upgrade my plan from Individual to Personal Pro or all other plans and I get an error.

4 replies

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Hi there, 

Welcome to the Box Community!
  
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

Thanks for your patience!


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I have the same issue. 


Tony

 


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hi unable to upgrade our plan


This is so anoying… the same issue and no responce from Box support. 😑