Please help me as I am unable to upgrade my plan from Free plan to Business or all other plans and I get an error.
Solved
The plan cannot be upgraded and an error occurs.
Best answer by community-manager
Hi there,
Welcome to the Box Community, I'm happy to help!
I understand that you encountered an error when upgrading your Box account.
Please send an email to billing@box.com and someone from the team with reach out to help address and look into this.
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
