Skip to main content
Question

The operation is blocked by another on-going operation

  • May 22, 2025
  • 1 reply
  • 50 views
C
Forum|alt.badge.img
We have developed a web application that uses the BOX V2 SDK to copy and update folders. We are getting the following error on one of the template folder structures we are trying to copy with the boxClient.FoldersManager.CopyAsync method:
 
Box.V2.Exceptions.BoxConflictException<>Box.V2.Extensions.BoxResponseExtensions.ParseResults<T>(IBoxResponse<T> response, IBoxConverter converter):0
{"type":"error","status":409,"code":"operation_blocked_temporary","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"The operation is blocked by another on-going operation","request_id":"77gvfzgj6s9ppoqu"}
 
Does anyone know of a way to cancel any pending requests made to a folder ID in BOX?

    1 reply

    C
    Forum|alt.badge.img

    Hi there - currently there is no way to cancel an ongoing request such as the move or copy of a large folder. We understand this can be frustrating and plan to eventually provide a means to pause or cancel such operations, however we don't yet have a specific timeline. In the interim you can register your support in Box Pulse, and you can contact Box Product Support if the operation is blocking a critical business function and requires intervention to halt it.

    Terms of ServiceAccessibility statement