The Mac Installation Failed - Contact the software manufacturer for assistance

Hi there,

Welcome to the Box Community!

May you please provide me this following information to isolate the issue you're having:

• What is the Operating System running on your machine?
• Would you be able to provide me the screenshot of the error message?
• May you please check if Box Drive is actually installed?
  • If you are using Mac, look for Applications and then search for Box Drive.
  • If you are using Windows, Select Start > Settings > Apps

Thanks!

I'm having the exact same issue. Im using MacBook with latest OS: Ventura 13.2.1.

I'm having the same issue with the same error message. I'm using MacBook Air with OS Ventura 13.4. I've looked for Applications but there's no Box Drive.

Hi there!

I'm having the same issue with the same error message. I'm using MacBook Pro with OS Ventura 13.5. I've looked for Applications but there's no Box Drive.

Same

Macbook Pro running OS v12.7.5 with latest Box installer package. Also updated .NET to 9 as per the support page. Still will not install.