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Question

The information on invoice is wrong, who can help us?

  • May 27, 2025
  • 1 reply
  • 7 views

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We change our plan from monthly to yearly, but the information on invoice is still wrong, just the amount is correct. Who can help us to correct the invoice for applying?

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Thank you.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi, 

Welcome to Box Community!

To assist you with your invoice issue, please contact our billing team directly at billing@box.com.

Thanks for posting! 

Best,
Ann