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Question

"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."

  • May 23, 2025
  • 1 reply
  • 34 views

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Team, 
Someone accidentally deleted one of the folders, and I am getting the following errors.
"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."
It has been around 6 hours with this error. Can you please help.

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!