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Question

The display on the browser and the list of collaborators obtained with the API are different.

  • May 22, 2025
  • 4 replies
  • 35 views

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When an external user invited to a target file as a collaborator looks at the collaborator list of the target file, the display on the browser and the collaborator list of the target file obtained by the API are different.

BOX_yb4fj1imz7h4en576zdq9y2mcxcf70sj.png

Excerpt of API call result

--------------------------------------------

{

  "entries": [

    {

      "type": "collaboration",

      "created_by": {

        "type": "user",

        "name": "box_test2",

        "login": "***email address removed for privacy***"

      },

      "status": "accepted",

      "accessible_by": {

        "type": "user",

        "name": "box_test",

        "login": "***email address removed for privacy***"

      },

      "role": "editor",

      "item": {

        "type": "file",

        "name": "11-1.txt"

      }

    },

    {

      "type": "collaboration",

      "created_by": {

        "type": "user",

        "name": "box_test2",

        "login": "***email address removed for privacy***"

      },

      "status": "accepted",

      "accessible_by": {

        "type": "user",

        "name": "collab11_11-1_boxtext",

        "login": "***email address removed for privacy***"

      },

      "role": "editor",

      "item": {

        "type": "file",

        "name": "11-1.txt"

      }

    }

  ]

}

 

In addition, when the owner sees the collaborator list of the target file on the browser, it is as follows.

BOX_5kgprysf65u2ourd7faermc1rj3apidn.png

 

How can an external user get the same information displayed on the browser with the API?

 

Thank you

4 replies

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Unfortunately this is expected behavior. Because this is an external user they are going to be limited in the information they are able to obtain about the content. 

 

Best, 

Kourtney

Box Technical Support Engineer


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Hi,

Thank you for the reply.

 

For example, can an external user acquire information by using As-User? (I'm not familiar with As-User)

 

Thank you


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Hi ,

 

No, the user will need to have a certain level of admin privilege to use As-User, which an external user will not have.

 

- Jon


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Hi,

 

Thank you for the reply.

I don't understand As-User, so I will investigate it.