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Question

The display of the used memory space is displayed incorrectly

  • May 22, 2025
  • 2 replies
  • 17 views

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Hallo, I use todoy maximum 500 MB, but I am shown an allocation of 8.6 GByte. Could you please correct this? Thanks

2 replies

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Hi there, 

Welcome to the Box Community, I'm happy to help!

The issue that you encounter seems related to what is described in this article: 

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,


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Thanks