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Question

The client credentials are invalid

  • May 22, 2025
  • 1 reply
  • 56 views

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I am trying to authenticate to my box account with oauth2 (REST).

But I get:

{"error":"invalid_client","error_description":"The client credentials are invalid"}

Although the client secret and id are correct.

What may be happening here? My client id is : bcuqr9vdojl4r9p5h1oshw0rvsrs3mmo

1 reply

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Hello, 

This client ID is set to standard oauth2 for authentication. If you could like to use client credentials grant you need to create a new application with type jwt - client credentials grant. 

Best,

Kourtney, Box Developer Advocate