I have a new Enterprise subscription, and I can't contact support. I keep getting redirected to the forum. Ironically, there are countless help posts on this topic in the forum. I do need to switch providers, right?
Question
THE CIRCLE OF NO SUPPORT CONTACT
👋 Hi
Upon review, it appears that your support tickets have been successfully submitted. For account-specific issues, please keep an eye out for a response from our support team—they'll be assisting you shortly.
For future reference, you can visit support.box.com, navigate to Account & Billing > Contact Support, or access it directly here. Please ensure you're signed in to submit a case and see the available support channels based on your account type.
We appreciate your patience and look forward to resolving your concerns promptly. Wishing you a great day ahead! 😊
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