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Question

The capacity of the storage does not decrease

  • May 27, 2025
  • 1 reply
  • 7 views

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I deleted the data of the storage.

But capacity becomes 10GB/10GB.

As capacity does not decrease, I am in trouble.

Please tell me the measures.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Hironobu,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!