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Question

The Box web client always pops up a prompt.

  • December 10, 2025
  • 2 replies
  • 24 views

Dear Team,

When I open PDF files in the Box web client, the prompt shown in the screenshot often pops up. How can I prevent this prompt from appearing?

2 replies

  • Box Employee
  • December 10, 2025

Can you post the screenshot or describe the prompt?


  • Author
  • New Participant
  • December 16, 2025