The Box Drive said:
Please confirm that you are connected to the Internet and click Retry. If you still see this message, please contact your administrator to see if it is a network issue. If it is not a network issue, please contact the Box support team to troubleshoot the issue further.
I confirm that there is no problem with my network. I used it to log in the web version of Box, but I could not log in the software version of Box
Question
The Box Drive says you cannot connect to Box, what should I do
Hi Kjell,
Welcome to the Box Community, I'm happy to help!
Have you tried to connect to other network to see if you can connect to Box Drive app with no issue?
If the issue persists, can you try Manually resetting your Box Drive following this article and see if it helps.
Let us know how it works and if you have questions!
Regards,
I have the same issue, can log into the web version but not the desktop version. It shows "Unable to connect to Box" with the "REQUESTS_ERROR".
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.