I have reset it according to the website(Using Box Drive Basics – Box Support), but there is no change and Box Drive still can't log in
Question
The Box Drive says Unable to connect to Box, what should I do
Hi Kjell Purchasers,
Welcome to the Box Community, I'm happy to help!
I understand that you are having issue connecting to Box via Box Drive app. To resolve this issue, can you please follow the steps in this article:
Although the article says 'Box Sync', the same troubleshooting steps apply for Box Drive users.
If you have questions or run in any issue, please let us know!
Regards,
362976492687
I have operated twice according to the link you provided, but the Box Drive still cannot be linked.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.