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Question

The Box Drive application on Windows does not finish logging in

  • May 27, 2025
  • 1 reply
  • 7 views

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Hello,

Since a few weeks ago with Box Drive version 2.40.333 for Windows, after I click and enter my Box credentials in the browser, Box Drive does not finish logging in, Box Drive always shows the window I attached.

cee01J7X9T0D9MTJ0D27WQD5AZYWT.png

I have deleted preferences from the windows registry and the folder in appdata but it doesn't solve the problem.

Is there any solution?

Thanks

1 reply

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Hi Eduardo,

Welcome to the Box Community, I'm happy to help!

Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.

Thanks for posting!