i formatted my pc and reinstalled box app but it is failing to load
Question
the box app is not working
Hi Charbel,
Welcome to the Box Community!
Can you try the steps on the following articles to clean uninstall Box Drive and reinstall it to your PC?
If you are still having getting the same error message after doing the above steps, you may reach out to our tech support by clicking on the “Contact Support” link just above this page.
Best,
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