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Question

The amount of my storage does not become zero

  • May 23, 2025
  • 1 reply
  • 9 views

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dqz01HENHRH5VGE9GFADTX0QM39ST.pngI removed the all data of my account.
and removed all the data in the trash.
But The amount of my storage does not become zero.
Why? Please tell me. I want to become zero quickley.

1 reply

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Hi Syukyu,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!