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Question

The administrator of the Box has left the company and cannot take over the privileges.

  • May 27, 2025
  • 1 reply
  • 8 views

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We are having trouble transferring administrative rights because the Box administrator has left the company. Kindly Could you please advise on how to address this issue?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Ren, 

Welcome to Box Community and glad to assist!

Can someone from your paid account open a new ticket so we could look into the account? Rest assured that a member of our team will get in touch to address your Admin transfer.

Thanks for posting!