Hi there
Im getting a message that Ive run out of space. The admin console shows 10GB but Ive only used 800MB
Can you help
Many Thanks
Hi there,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.