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Question

The Account Has Run Out of Space

  • May 27, 2025
  • 2 replies
  • 87 views
C
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Hi there

Im getting a message that Ive run out of space. The admin console shows 10GB but Ive only used 800MB

Can you help

Many Thanks

    2 replies

    C
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    Hi there, 

    Welcome to Box Community and glad to assist with your storage issue. 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

    Hope it helps! 

    C
    Forum|alt.badge.img

    Hi Rona

    Yes all good now.

    Many thanks

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