Like magic almost. The text is there for a split second, and then it's gone. Tried multiple browsers. Downloading the file shows the text just fine. Is this a privacy setting that needs adjusting?
Question
Text disappears when opening PDFs
Hi Mike,
Welcome to Box Community and glad to assist!
Please try clearing your browser's cache and cookies then try again.
Hope it works!
Hi 360497915707, I am facing the same issue. I have cleared browser's cache and cookies but the issue still persists. When opening some documents, the text is there for a second and then slowly fades away.
I have a similar issue with a W9 form; I can see the text in the Box preview but when I download and open in Acrobat the text I entered has disappeared. This is recent as I sent my W9 without issue a month ago.
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