Like magic almost. The text is there for a split second, and then it's gone. Tried multiple browsers. Downloading the file shows the text just fine. Is this a privacy setting that needs adjusting?
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Hi Mike,
Welcome to Box Community and glad to assist!
Please try clearing your browser's cache and cookies then try again.
Hope it works!
Hi 360497915707, I am facing the same issue. I have cleared browser's cache and cookies but the issue still persists. When opening some documents, the text is there for a second and then slowly fades away.
I have a similar issue with a W9 form; I can see the text in the Box preview but when I download and open in Acrobat the text I entered has disappeared. This is recent as I sent my W9 without issue a month ago.
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