Terrible Support Options

Totally agree! I just paid $1300 and I can't talk to a live person - not even a live chat.  I cannot figure out how to add a domain to set up a co-admin. SO FRUSTRATING!!!

Hi Nolan, 

Welcome to Box Community and glad to assist! 

When you log in and select "Contact Support" from the top-navigation menu you will see the different options for contacting the Box Product Support team. These options will vary by customer, depending on account type, agent availability and support subscription level. Options may include submission by web form, live chat and, for Premier and Platinum Service customers, a direct phone line. 

At this rate, can you tell us more about your concern/issue with Box? 

We'd love to further assist!