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Question

TERRIBLE CUSTOMER SUPPORT

  • May 23, 2025
  • 2 replies
  • 13 views

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WE HAVE A CASE WHICH HAS BEEN OPENED FOR FOUR MONTHS AND NO RESOLUTION!!!

THIS IS A SIMPLE PROBLEM OF SEAMLESS LOGIN AND THIS COMPANY CANNOT RESOLVE IT

TOOK OUR MONEY AND NOW IGNORES US

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Brian, 

Welcome to Box Community and glad to help!

We're sorry to hear about your issue and let me look further into this. Meanwhile, I can't seem to find any open ticket(s) from your account. Hope you don't mind providing more details through this forum instead. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Case #2884162

Case: #2984747