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Question

Task list not loading

  • May 23, 2025
  • 3 replies
  • 21 views

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When selecting Tasks or Notifications from the menu, both show a prompt that there is an Error Loading Tasks or Error Loading Notifications and asks me to try again.

3 replies

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Hi Jillian,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!


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Hi, I am experiencing the same issue. I added a task to a document, sent it to an assignee, including myself, received the task emails, but now I cannot see the tasks in my task center, neither in progress nor sent ones. 


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Hi Patrick,

The day I had the error it eventually corrected itself.  It was very hit an miss, one minute the task list was empty, a few minutes later after a refresh the tasks were there.  I'd come back a little while later and they were gone again.  Shutting down and logging out attempts didn't seem to make a difference.

I have not had an issue since that day - fingers crossed.