A conta atingiu o limite máximo de 10 GB e não estava sincronizando mais. Realizei o upload de aproximadamente 7 GB no HD externo e apaguei todos os arquivos antigos da conta, porém o armazenamento ainda se encontra cheio.
Hi there,
Welcome to the Box Community, I'm happy to help!
Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.