Various people upload various files in BOX every day,
Because the time and effort to share it personally and intentionally is a reasonable cost,
I'm looking for a service that automatically tags files in boxes folders for the purpose of promoting information sharing within the organization.
I want you to automatically tag files that you upload to BOX using metadata.
Do you have such functions and services?
Hi there,
Welcome to the Box Community!
To help look into and address this, I went ahead and submitted a ticket for you with our support team.
I got the message of Box Product Support.
Hmmm...this message means
If I choose a plan to get metadata, there is a function that can be automatically tagged.
Is it sure?
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Hi there,
Thanks for getting in touch with Box Product Support. I am happy to help and I am sorry for the inconvenience.
Please be advised that Metadata is a feature reserved for Business Plus, Enterprise, and Elite accounts. It is also available on developer accounts through https://developers.box.com. To upgrade your account, please contact your Box account team.
I am going to mark this case as solved for now. Your case is not closed, and will reopen at the same position in queue and priority level if you reply back. I want to ensure that your issue is 100% resolved, so please do reply back if you need any additional assistance on this issue.
As always, if you encounter any new issues with Box, please submit a ticket at support.box.com. We would love to help you out!
Best,
Aira
Box Product Support
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