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Question

Tag

  • May 22, 2025
  • 1 reply
  • 17 views

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When I sign into Box today the layout has changed. I keep active files marked as favourite, but the TAGs have no gone! Replaced with folder location, this is causing me a real headache I can't get/see quick overview of the status of a file. Have BOX changed this for a specific reason, does anyone know how I can change this back??

1 reply

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Hi John, 

Welcome to the Box Community!

This would be something our Support team can investigate with you and may require specific account information. 
 
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

Thanks for your patience and please comeback and let us know how it goes.