Hello
since my payment card has expired I am trying to submit new card details. The system says there is an error without giving me more information and I can't go any further. Can you tell me what the problem is, because I have a payment due and am unable to settle the invoice you've sent.
Question
System Not Accepting New Credit Card Details
Hi there,
Welcome to Box Community!
We'd love to assist! And to successfully update your new card details please contact our dedicated team through billing@box.com or open a new ticket through our support link.
Stay well and thanks for posting!
Welcome to Box Community!
We'd love to assist! And to successfully update your new card details please contact our dedicated team through [removed by moderator] or open a new ticket through our support link.
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