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Question

Syncing with multiple computers

  • May 22, 2025
  • 1 reply
  • 47 views
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I typically use Box through the finder on os 12.1. I work with multiple computers and will upload files on one computer so that I may access them on another. Often times files I upload won't show up in the finder but I know they were successfully uploaded - I can even see the files on box.com but they aren't showing in the finder.

    1 reply

    Forum|alt.badge.img

    Hi Panos, 

    Welcome to the Box Community! 

    Please follow the steps below: 

    1. Navigate to the search menu by going to the menu bar and clicking the Box icon.
        • Alternatively, you can use the keyboard shortcut Ctrl + Option + Cmd + space.
    2. Click the gear icon, and from the list that displays click Log Out.  

    Box Drive prompts you with an alert about the following types of files:

    • Open Files - You can save and close these files to prevent the loss of any work.
    • Items Uploading - You can wait for these to upload to Box. Box Drive cancels any uploads that do not complete before you log out.
    • Problem Items - These are local files or folders that cannot be synced back to Box. Logging out deletes these items. To view these items, navigate to the Search Menu, click the gear icon, and from the list that displays click Error Updating an Item....

    Best! 

     

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