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Question

Sync verse Drive?

  • May 22, 2025
  • 1 reply
  • 64 views
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BoxDrive isn't viable for me. My C: drive is mostly full. So I have a D: drive that I set to be the boxdrive folder. I work with really large art files, so I have them marked for offline use on the D: drive. However, offline files still get cached in appdata on the C: drive making boxdrive essentially useless for me.
Does drivesync behave the same? If I set it to sync on a drive other than C: does it still cache on the C: drive? Thanks!

    1 reply

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    Hi there, 

    Welcome to the Box Community!

    Although users are now able to change the Box Drive folder location, please be advised that you're only moving the location of the Box Drive mount point. The cache and app data locations remain unchanged. So even though you move the mount location to a hard drive partition other than C:\, you continue to use space in C:\..

    "Important:

    • Customizing the Box Drive folder does not change where Box Drive stores its app data or cached files. So customizing the folder will not save disk space if you relocate the folder to another drive.

    This information can be found in this article: https://support.box.com/hc/en-us/articles/360043697454-Configuring-the-Default-Box-Drive-Folder-Location

    On the other hand, Box Sync app do offer this feature, please take a look at this article:  https://support.box.com/hc/en-us/articles/360043696674-Modifying-the-Location-of-the-Box-Sync-Folder

    If you are interested to use Box Sync app instead, please do take a look at these help articles:

    Best,

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