Hi, I am attempting to sync Box to my desktop. I am getting a two step verification step and the four digit code is being sent to my cell phone but it's not coming through. I have double checked my settings to make sure the number is right but the text isn't coming to me. Please help
Question
Sync to desktop (two step verification is not working)
Hi Tarnace,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team can hep look into and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on this.
Please check your email for details and updates.
Regards,
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