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Question

Sync option doesnt appear on folder menu

  • May 22, 2025
  • 2 replies
  • 8 views

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I cant sync some folders, when I click right button - more options, Syncronize option doest appears. Why? 

2 replies

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Hi Jaione,

Welcome to the Box Community!

May I know what is your permission to these folders? You must have Editor Access or higher to see the "sync" option in a shared folder.

For more details, please take a look at this KB article: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync 

Best,


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Hello, 

I see, thats  the problem, someone has change my permission, I use to be Editor, but now I see I only can View the folder... Thanks a lot! 

I'll talk with the folder creator.

Thank you