Hi there,
I have a sync issue with my client's account and really need someone to call me and take a look at what's on my PC as I seem to have Box saved in a few different places.
Last year I tried to remove the files from one place and it started deleting all my client's documents so I am scared to touch any of it without speaking to an expert.
Many thanks
Mel
Hi Mel,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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