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Question

Sync: Files downloading from Box, but new files will not upload back up to Box

  • May 22, 2025
  • 1 reply
  • 5 views

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Files created on pc will not upload to box.  However loaded to box from other users will download.

It is not a user issue as same credentials used on other pc will upload fine.

Seems to be pc issue, how to resolve?

 

1 reply

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Hi Ken,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best,